Global Assistance Contract - Technical Support - SDProget
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SDProget Global Assistance Contract

A complete package of Technical Assistance services including the Software update

SDProget Global Assistance Contract is the subscription service that allows the customer to:

  • take advantage of the most complete technical support service,
  • have always the latest version of the Software,
  • update constantly the database with SPAC Data Web.

Technical Support will be provided by e-mail, by remote connection or telephone contact according to the situation.

Finally, SDProget assistance contract lasts one year without the need for renewal.

Do you need more information? We will contact you

Global Assistance Service Features

There are several advantages related to SDProget Global Assistance Contract.
Let us discover them in detail.

Constant Software update

The service includes the license update to the next version of the Software

Technical Support Service with dedicated telephone assistance

from Monday to Friday 09 00AM / 12:30PM and 02:00PM /05:30PM

SPAC Data Web

Exclusive service for the constant update of the components database

Free service packs

Patches and implementations included during the release year (for purchased version)

Training courses

Courses in SDProget classroom for updating and in-depth study of the program

Insurance

Insurance in case the USB Hardware key gets lost or stolen

On-Line translation in 40 languages

On-Line translation service if translator module was purchased

Schema Converter from PDF to DWG Multi-Sheet

PDF Conversion Utility

QR-Code

Generation and printing of the Project QR-CODE

KIT Cloud Opera4SPAC

Possibility to take advantage of the Cloud area for project sharing and maintenance management

Fixed fee for 3 years

The fee is fixed and protected from any price increases for at least 36 months

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