Global Assistance service

A complete package of Technical Assistance services including the Software update

Global Assistance is the subscription service that provides the most complete technical support assistance, the latest Software version and the constant update of the materials database with SPAC Data Web.

Technical Support will be provided by email, remote connection or telephone contact at the customer's request.

The service has an annual duration without the need for renewal.

Do you need more information? We will contact you

Features of the Service

Constant Software update

The service includes the license update to the next Software version

Technical Support Service with dedicated telephone assistance

from Monday to Friday 9: 00/12: 30 and 14: 00/17: 30

SPAC Data Web

Exclusive service for the constant update of the components database

Free service packs

Patches and implementations included during the year of the release

Training courses

Courses in SDProget classroom for updating and in-depth study of the program

Insurance

Insurance in case the USB Hardware key gets lost during the year

On-Line translation in 40 languages

Online translation service for translator module holders

Schema Converter from PDF to DWG Multi-Sheet

PDF Conversion Utility

QR-Code

Generation and printing of the QR-CODE of the project

KIT Cloud Opera4SPAC

Possibility to take advantage of the Cloud area for project sharing and maintenance management

Protected fee for 3 years

The fee is fixed and guaranteed by any price increases for at least 36 months

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